We offer a comprehensive range of services, helping you to strive to maximise return on your property investment. Our rigorous processes and exceptional standards ensure up to date compliance with the growing and complex regulations.
Our professionalism and experience in the residential property letting industry will ensure peace of mind for you.
Our Professional Services
After Completion
Handle the Completion process by liaising with Developer on your behalf, including pick up of the key to the property, inspection of the finish standard, raise any defects to the Developer during the process
Furnish your property according to your taste and budget preference in preparation of letting
before the tenancy
One-to-one consultation services
Professional rental appraisal
Comprehensive marketing via Rightmove, Zoopla etc
Accompanied viewings and real-time feedback
Third party independent company to conduct reference to ensure tenant quality
On commencement of the tenancy, independent company to go through inventory and ready for check-in
during the tenancy
Ensure utilities are transferred under the current tenant’s name
Conduct check and verification of tenant’s ID and immigration status and re-verify if required
Register and transfer deposit to deposit scheme, coordinate Gas Safety Certificate check, PAT & Electrical check, EPC check as required and make sure the landlord is compliant with various regulations
Rent collection and send out arrears notifications & reminder if applicable
Negotiating renewals on tenancies
Bi-annual property inspection and provide update on the state of the property and arrange repairs if required
Act as out-of-hour 24/7 emergency contact for tenant
end of tenancy
If the tenant wishes to renew, we will negotiate the renewal and carry out the relevant administration
If the tenant decides to move out:
We will start to organise check-out process and check against the inventory
We will return the deposit according to the post check-out agreement
We will liaise between landlord and tenant to resolve deposit dispute and provide you with assistance to resolve the issue via legal channel if required
Arrange cleaning and maintenance service in preparation for the next tenancy
Prior to the end of the tenancy, market the property and let it out to avoid vacant period
London City Island | Corson House
Woodberry Down | City View Apartments
Deptford Landing | Meranti Apartments
Our Customer Testimonials
“WinMac Properties has reduced a lot of trouble for me. They designed a one-stop service for me. From the reception of the property to the tenant’s check-in or even the withdrawal of the rent, I don’t need to worry at all. With their help, I am abroad There is no language problem anymore for real estate investment leasing!”
“I’ve been so satisfied to choose WinMac Properties to help manage my property at the first beginning. The team is detail-oriented and much more thoughtful than myself. They are more professional about managing estate in the UK than me!”
“With the help of WinMac Properties team, I don’t need to worry about my overseas property management even though I am in my home country. The team is very reliable and we have very good relationship with the team.”
Useful Information
Your Obligations
As a landlord in England and Wales, there are a number of regulations related to letting should be observed and be compliant. Non-compliant landlord will be subject fine and/or prosecution.
Mandatory Electrical Check (EICR)
Landlords with properties in England will need to conduct an Electrical Installation Condition Report (EICR) in order to let their English properties from 1st July 2020. The requirement will extend to all tenancies in England from 1st April 2021.
Non Resident Landlord (NRL)
Property investors are considered Non-Resident Landlords if they spend more than six months in any tax year outside the UK.
Contact Us
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At Winmac we strive to provide the best customer experience and are committed to the highest standards of compliance.
We are covered by the Propertymark Client Money Protection scheme. Our Client Money Protection certificate can be found here.
We are a member of The Property Ombudsman (TPO). The TPO Consumer guide and more information about TPO can be found at www.tpos.co.uk.
We fully observe the Tenant Fees Act 2019, you may find our list of tenant fees here.
We take customer service very seriously and if you feel that we have not met your expectations, our customer care in house procedure is available here.
If you have any questions, please contact us with the Contact Form.